VPC's COVID-19 Safety Plan

We have dearly missed all of our valued members and are excited to begin welcoming you back to the VPC! We are gearing up to reopen for in-studio services, in addition to continuing our Virtual VPC schedule.

Phase 1: In-studio Private Sessions - Estimated launch June 15


Phase 2: In-studio Group Sessions - Estimated launch mid-July

Phase 3: In-studio Classes - Date TBA

Studio Set-up

Equipment and mats have been spread out to allow for physical distancing during appointments. 

  • For equipment programs, you will have your own reformer, mat, and spine corrector for personal use during your appointment.


Shared exercise accessories have been removed 

  • (i.e. balls, bands etc.). 

  • You are welcome to bring your own; we will have a limited supply of new and used items for purchase.


A Plexiglass barrier has been installed at our front desk. 

  • We will not be accepting cash transactions. Only electronic payments will be accepted (credit or debit).

  • NEW! We now have the ability to securely store credit cards on your account for no-contact payments, at your request. 

Before You Arrive


Personal non-medical masks must be worn while in the studio. 

  • VPC will have limited disposable non-medical masks by donation if you forget yours. 

  • We are prepared to make exceptions where there is a medical reason preventing you from wearing a mask, with advance notice in order to arrange for additional physical distancing.


In an effort to limit communal/shared items, bring your own:

  • Filled water bottle; we will have water bottles for sale if you forget yours.

  • Personal exercise accessories (balls, bands, sticky pads, etc.)


Arrive in your exercise clothing when possible: 

  • Change rooms will be single occupancy only.

  • Our spare clothing cupboard will not be available. 


Personal responsibility - Do not enter the studio if:

  • You, or anyone you live with has had symptoms of COVID-19 in the last 10 days, including:

    • fever, chills, cough, shortness of breath, sore throat or painful swallowing, muscle aches or headache, loss of taste or smell

  • You, or anyone you live with is self-isolating or quarantined due to either: 

    • illness, contact with a confirmed COVID-19 case in the past 14 days or travel outside of Canada in the past 14 days.


Cancellation Policy:

  • If you cancel due to COVID-19 symptoms or self-isolation/quarantine, our late cancellation fee will be waived. All subsequent in-studio appointments will be automatically cancelled by VPC for 10 days (no charges will apply for COVID-19 related absences).

When You Arrive


Studio Access

  • Entry will be by appointment only. Visitors and guests will not be permitted.

  • Use hand sanitizer or wash hands immediately upon entering.

  • Please arrive no earlier than 5 minutes prior to the start of your appointment as we have limited seating with reduced occupancy levels.

  • VPC will supply each member one reusable bag to keep all personal belongings, including outerwear, with them while in the studio. 

  • Shoes must be removed upon entry and left on the designated shoe rack.

  • Limit front desk interaction; whenever possible communication should be done via phone or email.

  • In-studio scheduling requests will be recorded by desk staff only.

  • All appointments must end on time to allow for equipment cleaning and disinfecting.



  • Maximum occupancy will be 25, including VPC staff. 

  • Physical distancing of at least 6 feet (2 meters) is required whenever possible.

  • Single-person occupancy limit for bathrooms, change rooms and hallways. 


Traffic flow

  • Entry via front door only; exit via our rear stairwell only (into rear parking lot), except for the last appointment of the day.

  • Please follow studio signage directing flow of one-way traffic. Where 2-way traffic is allowed, please observe physical distancing.

  • VPC staff will sign you in, retrieve your program and assign your reformer.

  • We ask that you go straight to your assigned workout station. 

Cleaning & Hygiene


VPC Staff

  • Teaching staff will be required to wear non-medical masks during all appointments.

  • Administrative staff will be required to wear non-medical masks when not behind the front desk plexiglass barrier.

  • Teaching staff will be using verbal and visual cues only, and refrain from tactile cueing.

  • VPC staff will not be permitted to work when sick or directed to self-isolate/quarantine.


Equipment and High Touch Areas 

  • VPC staff will clean and disinfect all equipment after each appointment and high-touch areas throughout the day.

  • If you choose to use shared equipment, you will be required to:

    • use hand sanitizer before and after.

    • clean and disinfect with alcohol spray provided after each use.



  • Windows will remain open during operating hours.

  • Fans will be placed strategically to allow for more fresh air flow.

  • VPC staff will be solely responsible for fan and filter placement and operation, and maintenance.

  • Percussive breathing will not be permitted while COVID-19 protocols are in place. 

Ongoing Monitoring


We appreciate your patience as we enter this new phase of VPC operation. We will continue to monitor Public Health guidelines and update our protocols as required. As information can change rapidly, please note we may be subject to decreased capacity at any time. 


We will confirm opening dates on our website homepage. We look forward to seeing you soon! 

Send us your agreement!

You will be asked to sign your agreement to this plan prior to returning to the studio.  Please download and email us a signed copy to info@vancouverpilatescentre.com

© 2015 Vancouver Pilates Centre. All rights reserved.